![]() ![]() A suggestion I received elsewhere was to uninstall the recent Windows update, and specifically a KB5016139 update that was pushed out on June 20. Then scanned for hardware changes and it automatically reinstalled.Ħ. For the Logitech webcam, I uninstalled the device in Device Manager. Then scanned for hardware changes and it automatically reinstalled.ĥ. For the USB Microphone, I uninstalled the device in Device Manager. Checked Device Manager, drivers for Webcam, USB Microphone there is no version to rollback.Ĥ. Checked Settings > Privacy > Apps Permission and verified that microphone access is turned on for all apps.ģ. I also ran a Recording troubleshooter and it found no issues.Ģ. Checked Settings > Update and Security > Troubleshoot (there were no recommended troubleshooters). The overall hardware setup has been used for about a year with no issues, but Windows Update installed a bunch of updates earlier this week (specifically, on June 20 and 21).ġ. I wonder whether a recent series of system and software updates that were just installed may be a cause of the sudden issues. There are no issues with that microphone, in Zoom, recording, or otherwise. ![]() To be clear, the laptop's built-in webcam and microphone appears to be fine. In Teams and in the Camera app, the Logitech camera loads slowly - sometimes it seems as if the camera is not detected, and the microphone does not work either. The Zoom audio menu displays an error, saying "There seems to be an issue with your microphone, please switch to another device." I cannot join audio in Zoom. Also, in Sound Settings when I switch to the USB microphone or the Logitech webcam microphone, the Settings menu may freeze/become unresponsiveįurther, for the Logitech webcam, its video functions work in Zoom (it displays a live feed and transmits normally), but there is no sound. Further, in Settings > Sound, if I try to test Microphone settings for the USB microphone, the volume indicator indicates no sound is being detected, whereas when I switch to the built-in microphone, it detects sound just fine. For example, when I use the Voice Recorder app and have it set on the USB microphone, no sound is recorded. In Zoom, Teams, and other apps, whenever I attempt to use either microphone, the device is not detected or does not work. Specifically, I have a USB microphone and a current model Logitech webcam, connected to the laptop via USB connection (either directly or via a hub I've tried both). Here's the issue:Įarlier this week, both external, USB-connected microphones to my Windows 10 XPS laptop have stopped working. ![]() I am running Windows 10 Version 21H2 (OS Build 19044.1706). My attempts to solve this problem, including at the suggestion of Microsoft help forums, hasn't yielded results. Hi everyone, thanks in advance for any help. External USB microphones all stopped working ![]()
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